Terms & Conditions

Welcome to Freedom to Flourish

Freedom to Flourish is a private coaching experience for professional women who have been affected by difficult or harmful workplace experiences and want to reconnect with their confidence, self-trust and sense of themselves.

Please read these Terms & Conditions before using this website.

1. About these Terms

1.1 These Terms & Conditions set out the basis on which you may access and use the Freedom to Flourish website (the Site).

1.2 The Site is owned and operated by Natasha Wardle trading as She Shines Again (I, me or my), Heartwood House, Street Road, Glastonbury, BA6 9EG.

1.3 By using the Site, you agree to these Terms and the policies referred to within them.

1.4 References to the Site include its associated webpages and publicly available content.

1.5 If you do not agree to these Terms, you should stop using the Site.

1.6 If you have questions about the Site or these Terms, please contact me at support@sheshinesagain.coach.

1.7 In these Terms, Content means the text, images, graphics, illustrations, design elements and other material made available through the Site.

1.8 Freedom to Flourish means the private coaching experience described on the Site.

1.9 Coaching Agreement means the separate agreement provided to clients before coaching begins, setting out the terms and arrangements governing the coaching relationship.

1.10 Privacy Policy means the policy explaining how I collect, use, store and protect personal information.

1.11 You and your mean any person accessing or using the Site or its Content.

2. Changes to these Terms

2.1 I may update these Terms from time to time.

2.2 The version published on the Site at the time you use it will apply to your use of the Site.

2.3 The date at the top of this page shows when these Terms were last updated.

2.4 Changes to these website Terms do not automatically amend an existing Coaching Agreement.

3. Privacy

3.1 Personal information collected through your use of the Site will be handled in accordance with the Privacy Policy.

3.2 Additional privacy, confidentiality and data-protection arrangements relevant to the coaching relationship are set out in the separate Coaching Agreement.

3.3 Please read the Privacy Policy for information about the personal information I collect, why I collect it, how it is protected, how long it may be retained and your rights in relation to it.

4. Use of the Site

4.1 You may use the Site for lawful personal, educational and internal business purposes.

4.2 You must not use the Site:

• unlawfully or fraudulently;
• to harass, threaten, abuse or harm another person;
• to submit deliberately false or misleading information through contact or booking facilities;
• to interfere with the operation or security of the Site; or
• in any way that infringes the rights of another person.

4.3 You must not systematically scrape, extract, reproduce or create a database from the Content on the Site without my prior written permission.

4.4 I may restrict or suspend access to the Site where reasonably necessary to protect the Site, its Content or other users.

4.5 I seek to make the Site accessible. If you experience difficulty accessing it, please contact support@sheshinesagain.coach.

5. Ownership and intellectual property

5.1 The Site, its design and Content, including original written material, graphics, illustrations and branding, are protected by copyright and other intellectual property rights belonging to me, my licensors or other rights holders as applicable.

5.2 Nothing in these Terms transfers ownership of those rights to you.

5.3 You may access and read Content for your own personal, educational or internal business use.

5.4 You may save or print reasonable extracts of Content for personal, non-commercial reference.

5.5 Unless I give prior written permission, you must not:

• commercially exploit the Content;
• sell or license it;
• reproduce or republish substantial parts of the Site;
• remove copyright or attribution notices; or
• use Content in a way that misrepresents its meaning or context.

5.6 Nothing in these Terms prevents any use of the Content that is permitted by applicable copyright law.

5.7 If you use Content in breach of these Terms, your permission to use that Content may cease and I may require you to delete or destroy copies you have made, where lawful.

6. Introductory conversations and coaching

6.1 The Site provides information about Freedom to Flourish and the opportunity to arrange an introductory conversation.

6.2 Booking or participating in an introductory conversation does not, by itself, establish a coaching relationship or oblige either of us to enter into one.

6.3 An introductory conversation provides an opportunity to discuss your circumstances, what you would like to work towards, how I approach coaching and whether working together feels appropriate.

6.4 If we agree to work together, the coaching relationship will be governed by a separate Coaching Agreement provided and agreed before coaching begins.

6.5 The Coaching Agreement addresses the detailed arrangements for coaching, including fees, payment, sessions, cancellations, confidentiality and professional responsibilities.

6.6 These website Terms do not replace or amend the Coaching Agreement.

6.7 Information about the coaching experience, investment and availability displayed on the Site is provided to help you make an informed enquiry. Coaching arrangements will be confirmed separately before any commitment is made.

7. The nature of Freedom to Flourish

7.1 Freedom to Flourish provides personalised coaching intended to support greater self-awareness, self-trust, confidence and the ability to make choices and take action in ways that feel right for the individual.

7.2 Coaching is a collaborative process. Individual experiences and outcomes vary, and no particular result is guaranteed.

7.3 Freedom to Flourish is not psychotherapy, counselling, medical treatment or a crisis-support service.

7.4 Coaching does not replace legal, medical, psychological, therapeutic, employment or other specialist professional advice where that is needed.

7.5 Information on the Site is general in nature and should not be relied upon as advice tailored to your individual circumstances.

7.6 You do not need to revisit or provide a detailed account of difficult workplace experiences in order to enquire about Freedom to Flourish.

8. Potentially sensitive subject matter

8.1 The Site discusses experiences that may include workplace bullying, discrimination, bias, harassment, exclusion, undermining and their continuing effects.

8.2 Some visitors may find aspects of this subject matter difficult or emotionally affecting.

8.3 You are free to decide whether, when and how you engage with the information on the Site.

8.4 The Site is not intended to provide immediate support in an emergency or crisis. If you need urgent assistance, please contact an appropriate emergency or specialist support service.

9. Accuracy and availability

9.1 I take reasonable care in preparing and maintaining the Site and its Content, but I do not guarantee that all information will always be complete, current or free from errors.

9.2 Descriptions of coaching approaches, possible benefits and illustrative examples are provided for general information. They do not guarantee particular outcomes.

9.3 I do not guarantee that the Site or any particular Content will always be available.

9.4 I may update, remove, suspend or withdraw Content or any part of the Site where reasonably necessary.

9.5 Availability of introductory conversations or coaching places may change.

10. Links and third-party services

10.1 The Site may contain links to or use services provided by third parties, including Acuity Scheduling for appointment bookings.

10.2 Third-party services operate under their own terms and privacy practices. I am not responsible for the content or availability of external websites or services that I do not control, except where responsibility cannot lawfully be excluded.

10.3 A link to another website does not necessarily mean that I endorse its content, products or services.

10.4 Further information about relevant third-party services and the handling of personal information is provided in the Privacy Policy.

11. Limitation of liability

11.1 Nothing in these Terms excludes or limits my liability for death or personal injury caused by my negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.

11.2 The Site and its Content provide general information about Freedom to Flourish and my approach to coaching. They do not constitute individual legal, medical, psychological, therapeutic, employment or other specialist advice.

11.3 To the extent permitted by law, I am not responsible for loss or damage arising from reliance on general website information as a substitute for advice appropriate to your individual circumstances.

11.4 I do not guarantee that the Site or its Content will always be available. To the extent permitted by law, I am not responsible for loss arising solely from temporary unavailability, suspension or removal of the Site or particular Content.

11.5 I am not responsible for the content, availability or operation of third-party websites or services linked to through the Site, except where responsibility cannot lawfully be excluded.

11.6 Nothing in these Terms affects your statutory rights as a consumer or limits any rights or remedies that cannot lawfully be excluded.

11.7 Any rights, responsibilities and liabilities specifically relating to the provision of coaching services are addressed in the separate Coaching Agreement, subject to applicable law.

12. Respect and inclusion

12.1 Freedom to Flourish is committed to treating people with dignity, equality and respect. Discrimination, harassment, intimidation, abuse or behaviour that targets or demeans another person is not acceptable in connection with the Site.

12.2 Freedom to Flourish is designed primarily for professional women affected by difficult or harmful workplace experiences. This focus reflects the purpose of the coaching experience and does not diminish the experiences or dignity of others.

12.3 Enquiries about coaching will be considered individually and respectfully, with attention to whether the service is appropriate for the person's circumstances and needs.

13. Use of artificial intelligence

13.1 Artificial intelligence tools may be used to support the development, design, maintenance and general administration of the Freedom to Flourish website and associated business activities.

13.2 Responsibility for the information published on the Site and for the operation of Freedom to Flourish remains with me.

13.3 Information about the handling of personal information in connection with any AI tools is provided in the Privacy Policy.

14. Third-party rights

14.1 These Terms are between you and me. No other person has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

15. Governing law and jurisdiction

15.1 These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales.

15.2 The courts of England and Wales will have jurisdiction over disputes relating to these Terms, subject to any mandatory consumer rights that allow proceedings to be brought elsewhere.